----- Original Message -----
From: Customer Service IM2
To: Jakartass
Sent: Wednesday, June 27, 2007 9:05 PM

Dear Valued Customer,

Thank you for your kind support and loyalty to continue using our service.

To support our commitment in providing excellent service; especially upgrading email performance quality, we hereby would like to inform you that on Saturday, June 30 2007 at 00:00 a.m. we are planning to conduct an upgrade towards our Anti Virus and Anti Spam. We expect that the result would be an improved system that able to detect virus and spam more accurately.

Please be informed that during maintenance takes place, there will not be any interruption towards the service; thus you can enjoy sending and receiving emails conveniently.

Enjoy the convenience with IndosatM2.

Best regards,

Customer Service Manager

Nanan D. Machdi

Hang on a sec here. "There will not be any interruption towards the service."?

This customer service email is just a customer service step too far. I really don't need to know that I won't notice what they're doing so why the f**k should they feel the need to tell me what they're doing? Besides, they've promised a spam-free service before and significantly failed.

But I do have one question ~ when will Indosat give me more than 2.5kbs bandwidth?

Labels: social psychology

 

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¶ 11:30 am