We regularly get calls from telephone sales people, and maybe you do too. One firm which is persistent is PT Telkom which offers a so-called Speedy service, which is, I understand, a split in our phone landline.
Well Telkom SpeedyIsn't is what I wrote way back in August last year, and since then, we've been plagued with telephone sales folk from Telkom ringing up twice a week at the usual inconvenient times. Our standard reply has been to request a brochure or email giving the various packages and prices. As I blog and check my emails from home, I obviously don't need a business deal.
What I do need is service. Don't we all?
One day last week, when I was out, 'Er Indoors reiterated the request and whoever was on the other end of the line actually made the effort to send round a couple of brochures stapled together. He was also informed that I'd be working from home today and promised to send someone round.
Reading the brochure(s), we were surprised - and this is an ironic word - to note that there is a special offer of free 'activasi' which started on January 1st and expires at the end of this month.
Because no-one has come, we've just rung them back, one of those usual hold periods of Kenny G puke muzak followed by a rerouting through a couple of departments to someone who informed us that I'd have to go to a Telkom office to register. Balls to that, 'Er Indoors politely responded, and the lass at the distant end finally compromised by typing in my details on the computer in front of her.
Now we have to wait three days.
Do you think I'll have a slightly wider bandwidth before the special offer expires?
